Frequently asked questions are listed below. Please contact us using the contact form or call (859) 585-8776 for questions.
Does the print arrive framed or unframed?
The product listing is for the print only and is unframed.
Will the watermark appear on the print?
No. The watermark is for digital purposes only and will not appear on the print.
What size is the print?
Print sizes vary based on image. We provide a close/approximate size estimate (in inches). We suggest to wait to purchase a frame/mat until you receive the print and can confirm sizing with the frame.
How do I frame the print?
Once received, we suggest carefully unrolling your print and laying flat before framing. We suggest framing with non-glare glass. Do not hang your print in direct sunlight as this will cause fading.
- Do you personalize orders?
Yes, John will do limited order personalization (e.g. To: Recipient Name, From: John Ward). Please indicate your personalization in the "notes/comments" box on the order page.
How will my item be shipped?
We ship throughout the United States. We typically use USPS for shipping. Once shipped, you will be notified via email or text (assuming you entered one or both contact routes in the order form) with the tracking information. In general, most orders are fulfilled within 1-2 business days, and delivered within 2-3 business days after shipping.
How will my item arrive?
Your print will be carefully packed and shipped in a hard tube. Once you receive your print, carefully unroll your print and lay flat before framing.
Wholesale Distributors and Licensing
Do you sell your work to wholesalers?
Yes, we frequently work with wholesalers. Please contact us for availability and pricing.
Do you license your artwork?
Yes. I license my artwork. Please contact us to discuss licensing arrangements.
- How do I license your artwork?
All of John Ward's images are copyright protected and may not be reproduced unless an explicit, defined agreement is developed and agreed to by all parties involved, including John L. Ward. Please contact us if interested in licensing John Ward's images. We are interested in partnering with you to license John's work.